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Expertise in execution allows every piece of the puzzle to work together.

We’re really good at the items an OSC needs to accomplish.

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Program Design

Our Program Design and Installation is the full-service set up you need and can be paired with an ongoing residency. We’ll work hand-in-hand to determine your OSC program needs from lead volume to scheduling and processes. Every detail will be set up for you and your newly minted OSC, ready to hit the ground running.

Program design includes

  • Phone, Chat, and CRM set up
  • OSC Interview and Hiring Recommendations
  • OSC Primary Competencies Courses
  • OSC Reporting Dashboard Set Up and Training
  • OSC Processes Set Up and Design
  • 90-day, 6-month, and Annual Progress Check
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Deployment

Deploying your new sales tool requires a trained eye for sales strategy combined with the understanding of the technical capability of your program. Set up fees for using these tools are inevitable but in order to get all you need from there, you need an advocate who knows the business of home building and can tailor it to your unique needs. Our deployments are designed and implemented with your internal operations in mind.

Deployments include

  • One (1) Introduction Session – it’s important we meet the team and understand your expectations
  • Weekly Planning and Strategy Sessions for the Duration of Your Deployment
  • Testing and Deployment
  • Personalized Training Guide
  • Team Virtual Training Session (s) – program dependent
  • In Person Training (Upon Request)
  • Six-Month Check Up
  • Complimentary Annual Review
Let's Make This Work

Fractional OSC

Whether you're not ready for a full time OSC or you need some additional support for your current team, our Fractional OSC service provides Monday-Friday OSC programming based on closing and lead volume. This is a great fit for trades, small custom builders, realtors, or businesses looking to get a handle on their sales pipeline. Fractional OSC services are limited based on availability and require a 90-day commitment.

Fractional options

  • Program Startup (required)
  • Technical Operations Hours
  • Monthly Reporting
  • Annual Program Review
  • Rollover Hours (based on package)
  • A la carte services available upon request
  • Short-term phone and lead management support
  • CRM management and data input
  • New community launch/VIP and presale list management
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