Skip to content

Issue III: Coffee Chats and Fractional Roles

Diana Wallace
Diana Wallace |

Why Fractional Work

When I decided to go full time at Scout I had begun to recognize where I was really good at this OSC thing and where I could leave the work for others to thrive. Programs I encountered seemed to have the same thread of discomfort: great OSC but not enough time or training to optimize their systems for peak performance. This was where I thrived though, in between the technology and the implementation of it. I could hear what people needed in the short term, merge it with long-term goals, and execute it as a digital representation. 

I think an OSC program can operate really efficiently but it takes some pre-planning and the right resource utilization. I can do that. Maybe it's my experience as a an under-resourced early ed teacher or it's the Detroit hustle in me. Either way, we're going to find a way through it, together. 

More importantly, I knew this part of the job wasn't something companies could always pay a full time employee to do forever. I've been in enough C-suite meetings to hear how resources get spread. There's a growth point every company faces and this particular part of the puzzle plays into that when you're a services or B2C company. 

For me, fractional work means I get to shine in the areas I know I can execute on, all while building up the incredible team members you already have in place. They feel empowered to grow their programs into spaces they never thought they would. In return? I get to design my life in the way that my family needs me and I need for myself. 

It's a win for both of us. 

I believe fractional leaders and implementors are the way we will see work continue to shift in the future and I hope you'll be on that journey with me. 

Thanks for being here and supporting my work as I build this collective for the inside agents across builders and trades. 

If you're not sure if you're doing it right or you want to chat about it, I offer open hours every Thursday here: On Demand Coaching.

Still not sure how to best help your OSC thrive? Our fractional OSC leadership is a great way to get some eyes on your team. Ask about our Residency next time we chat.

OSC Coffee Chats - Starting in May

From it's inception, the OSC Substack was meant to feel like a warm cup of coffee. Our subscribers get a weekly email delivered with timely and relevant issues the OSC faces every day. We want you to skip the morning dread, grab a cozy cup, and give yourself 10 minutes of professional development before the day begins.

But wait there's more..

The Collective part.

 The collective part of Scout is because we are only as good as we are when we are supporting one another. That's where our monthly meetups come in. 

Each month, beginning in May, our annual subscribers will be invited to join an OSC roundtable discussion with their peers! 

We'll pick a topic to come prepared to discuss and save some time at the end for open Q & A. 

It's the peer group we all need but don't always get access to. 

If you're not yet an annual member, you can sign up below:

Last Month on Substack

 

Featured Service: Execute | Deployment

Our deployment programs are designed to get those short-term projects done. Having the experience to execute your sales tool(s) in a way that considers sales, marketing, and operational implications is key to adoption and long-term use. Because we've worked with all types of programs we are ready to adjust and change our approach to what you need. 

Who's this for?

This is for anyone who has a full plate and needs some technical support. 

What does it look like? 

Once we've identified who needs to be involved with your deployment, we'll get to work as your project manager. In some cases we will bring in additional team members to help with API or coding required to connect systems. We'll design, approve, launch, test, and then approve again. Once we know you're up and running we'll check in on a regular basis for additional support. Your success for the long-term is what matters. 

Share this post